Burton’s Total Pet has closed. All of our remaining stock has been donated to community charities.
This is difficult for me to write. For the last 26 years, our pet stores have been dedicated to helping people care for their pets. I’ve always stressed to our employees, from the day that we opened in 1993, that the pet always comes first. Here’s the longer letter I wrote to customers about our decision to close the remaining stores.
For now, I’ll just say that I desperately wanted to find a way to adjust our business model to accommodate an increasingly niche market. Unfortunately the more I studied the current marketplace, the more I realized that we were fighting a losing battle. It was just time to move on.
On behalf of all the staff at Burton’s Total Pet, thank you for your support.